< FAQs

How do transfer refills work?

Ask the new pharmacy you’d like to use to transfer your prescription from the pharmacy you last used.

Be sure to have your prescription details handy. The new pharmacy will take that information over the phone. Typically the transfer process is initiated the same day.

Can't find the answers you need?

help@scripthero.com

You can expect a reply within one business day

Chat with us

Monday - Friday: 8 a.m.-7 p.m. ET