< FAQs

My pharmacist doesn’t recognize the ScriptHero discount savings card. What should I do?

Ask your pharmacist to use the number (e.g., Member ID, BIN, PCN, Rx Group) on the card in place of those from your insurance card.

If you ever have an issue using your ScriptHero card at the pharmacy, call 1-866-747-4276 Monday through Friday, 8 a.m.-7p.m. ET, or email help@scripthero.com for help.

Create an account so you can easily access your ScriptHero card.

Can't find the answers you need?

help@scripthero.com

You can expect a reply within one business day

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