< FAQs

Can I use ScriptHero if I’m picking up a prescription for a family member or a client?

Yes, you can absolutely use ScriptHero to help your family member or a client get their prescription. You normally need to know the patient’s birth date and legal name, and possibly their address.

The person picking up the prescription at the pharmacy may need to show their ID, depending on the specific pharmacy and their policy. If the person picking up the script has all those things, there should be no problem unless the patient has specified that they’re the only one who can pick up their prescriptions.

As for ScriptHero, you can search for the medication to find pharmacy discounts near you. Just make sure to enter the right amount of medication so the price you see accurately matches what you pay at the pharmacy.

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